Access and
Patient Support

Your Patient Support Team

DUPIXENT MyWay® is a patient support program designed to help you get DUPIXENT as quickly as
possible and help stay on track while providing helpful tools and resources.

After you get a prescription and enroll in DUPIXENT MyWay with your
healthcare provider, you’ll have access to:

Nurse Educators
offering tips, tools,
and resources
Supplemental injection training online or in-person
Help scheduling deliveries and monthly prescription refills
Ongoing nursing support for DUPIXENT available by phone 24/7
Helpful support and resources about DUPIXENT


Once you’ve been prescribed DUPIXENT, download the enrollment form and fill it out with your doctor.
It is your way to take advantage of all that DUPIXENT MyWay has to offer like personal Nurse Educators,
supplemental injection training, ongoing nursing support, and more. If you or your doctor have
questions, call 1‑844‑DUPIXENT (1‑844‑387‑4936), option 1 for support.

  • Fill out your enrollment form completely and accurately. Failure to do so could cause delays.
Download English Enrollment Form 234 KB Download Spanish Enrollment Form 234 KB

We Help You Get DUPIXENT*

If you have insurance, DUPIXENT MyWay:

  • Researches and helps explain your insurance benefits
  • Communicates with your doctor’s office about insurance approval
  • Explores other potential funding sources to help with the cost if your copay is unaffordable or you are denied coverage
  • The DUPIXENT MyWay Copay Card may help cover the cost of DUPIXENT for qualified, commercially insured patients

If you don’t have insurance, there may be another way to get assistance

  • A DUPIXENT MyWay Nurse Educator can help eligible patients explore additional options to help cover the cost of DUPIXENT
  • If you are uninsured or functionally uninsured, the DUPIXENT MyWay Patient Assistance Program may also be an option

*Approval is not guaranteed

This offer is not valid for prescriptions paid, in whole or part, by Medicaid, Medicare, VA, DoD, TRICARE, or similar federal or state programs

A Nurse Educator Welcomes You

While DUPIXENT MyWay or specialty pharmacy is confirming your insurance benefits for DUPIXENT, you receive a welcome call.

Your dedicated Nurse Educator will share helpful resources and tools from DUPIXENT MyWay to support you through your treatment journey.

Your Prescription
Ships to You

Once DUPIXENT is approved, a specialty pharmacy works with you to schedule shipments of DUPIXENT to your home or preferred location.

Be sure to answer calls from your specialty pharmacy!

  • You cannot receive DUPIXENT until you speak with your specialty pharmacy to schedule your DUPIXENT shipments
  • Your DUPIXENT MyWay Nurse Educator can remind you when you are due for a refill and transfer you to your selected specialty pharmacy

Watch the video for more on how DUPIXENT goes from a prescription to being delivered to your doorstep.


DUPIXENT® (dupilumab)–a medicine with special storage requirements—is what’s known as a specialty medicine.

That means it may be delivered to you by a specialty pharmacy instead of your local pharmacy.

That also means you can expect the process for getting your prescription filled to be different from other medicines you may pick up from your local pharmacy.

It will go something like this:

First, your doctor writes a prescription for DUPIXENT. Be sure to ask your doctor about enrolling in DUPIXENT MyWay®, which can provide additional support for you. You or your doctor can download the enrollment form on or call 1-844-DUPIXENT, Option 1 to enroll.

Next, your prescription may have to be authorized by insurance. This is called prior authorization and is common for specialty medicines.

Your insurance company will work with your doctor to get any additional medical information they need.

It might feel like this part takes a while, but hang in there.

If you have enrolled in DUPIXENT MyWay, you will receive a welcome call from a nurse educator while your insurance benefits are being confirmed. Once DUPIXENT is approved by your insurer, a specialty pharmacy works with you to schedule the shipments of DUPIXENT to your home or other preferred location, so be sure to answer their calls to prevent delays.

They will not ship your medicine without first confirming delivery details with you.

And while everyone’s working through the details, look to DUPIXENT MyWay for additional support.

You can connect with DUPIXENT MyWay Nurse Educators by phone 24/7 to receive supplemental injection training, help scheduling deliveries and prescription refills or help navigating financial support options, such as copay assistance.

As a reminder, with all of these folks helping to get you off to good start with DUPIXENT, you may receive phone calls from your doctor’s office, specialty pharmacy, and a DUPIXENT MyWay Nurse Educator.

Remember to quickly respond to these calls to avoid delays in receiving DUPIXENT. So, now you know what to expect from prescription to delivery.

For more information on how to properly store DUPIXENT after delivery, please review the DUPIXENT Instructions for Use at

Quick Tip
Be sure to write down your Nurse Educator’s name, and store your specialty pharmacy’s name and phone number in your phone’s contacts.

Supplemental Injection Support is Available

In addition to the training from your doctor, a DUPIXENT MyWay Nurse Educator
can provide supplemental injection training, either over the phone or in person.

You can also watch a video on how to administer DUPIXENT as well.

Get Email Support

When filling out your DUPIXENT MyWay enrollment form with your doctor, be sure to provide your email address so you can get emails detailing:

  • How DUPIXENT may help treat an underlying cause
  • Getting started on DUPIXENT
  • Supplemental injection training and
    easing nervousness
  • Building confidence and a routine to stay on track
  • Monitoring symptoms and progress
  • Information about programs that could
    help cover the cost of DUPIXENT