INJECTION SUPPORT CENTER

OUR SUPPORT TEAM CAN HELP

I grew up in a very small town—one stop light, if you blink you might miss it. Very quaint. The small-town environment lends to the type of work that I do, more one-on-one with our patients.

My name is Shari and I’m a registered nurse with DUPIXENT MyWay.

I chose to be a nurse because I wanted to help people, and I believe that people should be in service to others.

Being a nurse for DUPIXENT MyWay is very rewarding. I really enjoy the patient interaction. I’m ready to make a difference. I’m ready to help our patients to have the confidence to proceed with their journey.

Our nurses work remotely from our homes. So, we step into our offices, we’re going into a nice relaxing environment.

When our patients call in, they get to speak to a real person, a experienced clinician who can provide them support along their journey.

We provide general product support and education, as well as supplemental injection training, and injection and refill reminder calls.

Every day is different depending on the type of calls that we have. Some of the common questions we get: “How much is it going to cost me?” “When will I get started?” “How do I take my DUPIXENT injections when I’m traveling?”

We have multiple resources available for patients. We have the ability to send out package inserts that include all the important safety information for DUPIXENT. For patients wanting a copay card, they can access that by visiting our product website at DUPIXENT.com.

One of my favorite parts of providing nursing care to our patients is being able to walk them through their journey, hold their hand through the process, just to give them confidence along the way and we always want them to know that they have our support.

LAURIE, Field Nurse

I’m Laurie. I’m a registered nurse with DUPIXENT MyWay. I’ve been with DUPIXENT MyWay since the very beginning.

I give supplemental injection training to the patient and the patient’s caregiver.

When I was very young, I knew that I wanted to be a nurse. I wanted to go out and make a difference and help people.

When I get the order for the patient, I get really excited. I travel to see the patients—sometimes for hours. I make sure that I gather all of the things that I may need to help the experienced person, and then the person that’s never even touched a needle.

I think it’s very important for me as a nurse to go and teach these patients. Not only to teach them how to give themselves the medicine, but also to just come and give them encouragement, and show them kindness and patience.

When I go to see the patient, I can’t wait to travel, no matter how far it is. I have a training kit that has a training syringe in it. And that helps us so that we can practice before we do the real thing.

I can’t wait to go and meet them, and see where they are in their life, and be excited for them.

I help them to relax. Sometimes they can just take a deep breath, we’ll go slow, think about their favorite place, think about something that reminds them and makes them happy and calms them down.

I went to this patient’s house and he seemed very standoffish. You could tell that the patient was just not comfortable. He was anxious, he wouldn’t give me eye contact. So, I asked the parents, “would it be OK if I just come back the next day?"

I think it’s very important to just be patient. Make it into their routine and let them go at their own pace. We have time. They have set aside this time for us to learn. And for me to teach.

Sometimes at the end of the training, I’ll get some questions about, “You know, we did great today, but what else? What if when you leave, I don’t know what to do and it’s time for me to give myself my injection again?” I can refer the patient to the DUPIXENT website for more resources and there’s also a Nurse Educator phone number.

I like to go out and do this job. It’s just really neat. It’s neat to go in and get to know people.

DUP.23.04.0076

FEELING UNCERTAIN?

Need help keeping thoughts from getting in your way? You can change your perspective to help stay the course.

When you’re thinking about doing something you consider difficult…or that is just…out of your comfort zone, it’s not uncommon to feel nervous or uneasy.

But…what happens when those feelings lead to thoughts like, “I’ll never be able to do this” or “It’s just too hard?”

Thoughts like these can be overwhelming, and may not be helpful.

In fact, unhelpful thoughts can negatively affect what you’re trying to accomplish…they may even keep you from trying it at all.

So, how can you help keep these thoughts from getting in your way?

Remember that thoughts are not always facts.

If you change how you look at them, you may be able to take their power away.

See if you can do that by changing your perspective and looking at this situation a little differently.

Try to focus on what you are trying to do and why.

What’s the reason for doing it?

Think about another difficult situation you’ve overcome.

How did that situation affect you?

Recognize that you don’t have to take on challenges alone.

Who or what can support you in this situation?

Take time to get familiar with the task at hand.

What resources can you use to help guide you?

Taking this different view might just be what’s needed to help you stay the course and give this thing a try!

Of course, even after you decide to do it, nervous feelings and unhelpful thoughts might still come up…but that’s OK!

Just remind yourself:

Thoughts are not always facts.

And if you can change how you view them, you may be able to change how you feel and help keep yourself on track.

Before long—and with proper training and practice—you can start feeling more confident to tackle the challenge, time and again.

You may even notice that what you saw before as unfamiliar and intimidating might not be as difficult to navigate as you thought.

So…let’s do this!

See if you can change your thoughts to help build your confidence and work toward your goal.

Whenever you are facing a situation that’s making you feel nervous, remember:

You have the power to change your thoughts and look at things from a more encouraging perspective.

• Remember to keep your reason for doing this in mind to help guide you along the way.
• Tell yourself that you’ve tackled challenges before. You can do it again.
• Rely on resources to help you through difficult situations. Feeling supported can build confidence.
• Focus on what you want to accomplish and what you hope to gain.

Watch this video whenever you need a reminder of how you already have and can continue to tackle new challenges.

Have questions? Call a DUPIXENT MyWay® Nurse Educator at 1-844-DUPIXENT (1-844-387-4936), option 1.

DUP.21.10.0204

MINDFUL BREATHING

Transcript

Let’s take a second to get situated before we begin our breathing exercise.

Find a spot where you can be still and quiet. Get into a comfortable position. This can be seated, standing, or laying down. Pause for just a moment before you begin.

Now, close your eyes and settle your mind.

Focus on your body relaxing as you settle into position. Relax your muscles; start with your toes, work upward to your arms and then your head. Transition your focus to your breath.

Slowly take a deep breath. Let your stomach expand [pause], and now your rib cage, and your chest. Pause for just a moment.

Exhale at the same pace as the inhale. Allow the breath to come steadily out of your nose until your lungs are completely empty.

Pay attention when you breathe in. First your stomach rises, then your rib cage, finally your chest. Notice each of them fall as you breathe out: chest, rib cage, stomach.

Feel your body respond as you continue to breathe.

This can be done for as long as you like. You can repeat this any time you are feeling anxious to help calm yourself.