For questions about financial assistance,
call 1-844-DUPIXENT, option 1 or
click to learn more
DUPIXENT PATIENT
STARTER KIT
YOUR GUIDE TO GETTING STARTED
WITH DUPIXENT
We're here to help you along your treatment journey with DUPIXENT.
Use this guide to learn about:
- Getting DUPIXENT delivered to you
- Support and resources for patients
and caregivers
- Navigating insurance and cost
- Supplemental injection training and other resources
When in doubt, call 1-844-DUPIXENT (1-844-387-4936). Text the keyword CONTACT to 69929 to add DUPIXENT MyWay to the contact list in your smartphone.
Select a tab below for helpful information you can use on your treatment journey.
GETTING DUPIXENT
HOW DUPIXENT GETS
DELIVERED TO YOU
Before you receive DUPIXENT, your doctor can help you enroll in our patient support program, DUPIXENT MyWay. Once enrolled,
you will be able to receive the support mentioned in the steps below. Most eligible patients will receive DUPIXENT from a specialty pharmacy,
which is different from a retail pharmacy. The process is slightly different, so here’s what to expect:
Pharmacy is Contacted
Your doctor completes the DUPIXENT MyWay enrollment form and sends it to:
- DUPIXENT MyWay
and/or - Your specialty pharmacy
and/or - Your insurance provider
Prescription is Authorized
After the insurance claim process is initiated,
- DUPIXENT is approved right away.
or - More information is needed. Your insurance company will contact your doctor to get the required information.
or - Prescription is denied. If this happens, DUPIXENT MyWay will contact you to help appeal decision or discuss financial assistance options.
DUPIXENT Is Shipped
Success—DUPIXENT is on its way!
Your speciality pharmacy will contact you to arrange a delivery time.*
*Your speciality pharmacy can’t deliver DUPIXENT until you schedule a time with them.
Specialty pharmacies know how to provide and deliver prescriptions that require a little extra care. We recommend saving their number so you don’t miss any prescription-related calls.
As Little As $0* Copay
May Be Available
Find out more about the DUPIXENT MyWay Copay Card that can help
eligible patients reduce the out-of-pocket costs of
DUPIXENT. Eligible patients with commercial health insurance may pay as little as $0* in copay per fill of DUPIXENT.
Terms and conditions apply.
You may be eligible for the
DUPIXENT MyWay Copay Card if you:
- Have commercial insurance
- Have a DUPIXENT prescription for an FDA-approved indication
- Reside in the 50 United States, the District of Columbia,
Puerto Rico, Guam, or the USVI - Are a patient or caregiver 18 years or older
ACTIVATE YOUR COPAY CARD TO SAVE
Call 1-855-726-4702 to activate in a few minutes. Please have the group number and ID number on your card handy.
Sign up for your copay card
*Subject to the program maximum per patient per calendar year. Approval is not guaranteed. THIS IS NOT INSURANCE. Not valid for prescriptions paid, in whole or in part, by Medicaid, Medicare, VA, DOD, TRICARE, or other federal or state programs, including any state pharmaceutical assistance programs. This program is not valid where prohibited by law, taxed, or restricted. DUPIXENT MyWay reserves the right to rescind, revoke, terminate, or amend this offer, eligibility, and terms of use at any time without notice. Any savings provided by the program may vary depending on patients’ out-of-pocket costs. The program is intended to help patients afford DUPIXENT. Patients may have insurance plans that attempt to dilute the impact of the assistance available under the program. In those situations, the program may change its terms. Additional terms and conditions apply.
GET HELP WITH THE
INSURANCE PROCESS
Dealing with insurance can feel
complicated at times. When you enroll
in
DUPIXENT MyWay, you’ll receive
additional support to help you navigate
the process by:
Investigating your
insurance benefits so
you can get everything
you’re eligible for
Working with your doctor
to help
ensure all your
insurance approval
paperwork is submitted
Providing you with options
for copay or
financial
assistance programs
Finding your
in-network
specialty
pharmacies
To sign up for DUPIXENT MyWay, your doctor must fill out and send the enrollment forms.
STARTING DUPIXENT
ABOUT YOUR DUPIXENT INJECTION
DUPIXENT is injected under the skin (subcutaneously), with 2 options for administration. Depending on things like age, needs,
and preference, you and your doctor will decide which option is right for you.
For ages 2+ years
The pre-filled pen features a hidden needle that stays out of sight through the entire process, as well as a viewing window and 2 click sounds to let you know when your dose has been delivered.
Watch pre-filled pendemonstration video
For ages 6+ months
The pre-filled syringe allows you to control the speed of your injection, with a comfort grip so you can get a firm hold, and a needle shield for safety.
Watch pre-filledSyringe
demonstration
video
Use DUPIXENT exactly as prescribed by your healthcare provider. It’s an injection given under the skin (subcutaneous injection). Your healthcare provider will decide if you or your caregiver can inject DUPIXENT. Do not try to prepare and inject DUPIXENT until you or your caregiver have been trained by your healthcare provider. In children 12 years of age and older, it’s recommended DUPIXENT be administered by or under supervision of an adult. In children 6 months to less than 12 years of age, DUPIXENT should be given by a caregiver.
STORING YOUR DUPIXENT
- Keep DUPIXENT in a refrigerator between 36 °F to 46 °F (2 °C to 8 °C)
- DUPIXENT can be kept at room temperature (up to 77 °F/25 °C)
for up to 14 days - Do not re-refrigerate or use after the 14-day period has passed
- Store DUPIXENT in its original carton
When preparing to use, let your device warm to room temperature for 45 minutes for the 300 mg dose and 30 minutes for the 200 mg dose before use.
Do NOT
freeze
Do NOT
heat or put into
direct sunlight
Do NOT
shake
Injection Do’s and Don’t’s
Please keep these things in mind before administering your injection:
- Read all instructions carefully before injection
- Choose a different injection site every time you inject
- Inject directly into your or your child’s skin (not through clothes)
- Let your device warm to room temperature for 45 minutes for the 300 mg dose and 30 minutes for the 200 mg dose before use
- Keep cap or needle cover on until ready for use
- Dispose of used DUPIXENT in an approved sharps container (not in your household trash)
- Keep DUPIXENT (and all medicines) out of the reach of children
- Do not use DUPIXENT until your doctor has shown you how to properly inject it
- Do not use your device if it has been damaged, dropped on a hard surface, if the cap is missing or unattached, or if the liquid is discolored, cloudy, or contains visible flakes
- Do not touch the needle cover
- Do not try to put the cap back on
- Do not rub your skin after injection
- Do not reuse your injection device
- Do not inject into skin that is tender, damaged, bruised, or scarred, or into areas with visible veins
- Do not touch or blow on the injection site after cleaning it before injection
GET ADDITIONAL INJECTION TRAINING
Always go to your doctor first with any questions you may have, but we have additional injection training for you, too.
For more help and information, call 1‑844‑DUPIXENT (1‑844‑387‑4936) to:
Request a DUPIXENT Injection
Training Kit through DUPIXENT
MyWay or your provider's office
Sign up for one-on-one help
from a DUPIXENT MyWay
Nurse Educator
Speak to a
Patient or Caregiver Mentor
Tips for Caregivers
Caring for a child with a chronic condition can be a challenge. While DUPIXENT helps treat their condition from the inside, you’ve also got DUPIXENT support on the outside for all ages and stages.
- When it’s time to inject, consider these tips and tricks from real caregivers:
- Children mirror your emotional state, so if you’re calm and encouraging, the process can be less stressful.
- Be fully prepared ahead of time and create a routine that you can follow for every injection.
- Telling stories, singing songs, or saying silly rhymes are great ways to keep children occupied during the injection.
For more tips and information:
I was nervous about giving my child an injection. Talking to another parent who’s in my position really helped.”
ENROLLING IN
DUPIXENT MyWay
GET TO KNOW DUPIXENT MyWay
After being prescribed DUPIXENT, be sure to check out DUPIXENT MyWay. This is our dedicated
program designed to help with the process of getting started on DUPIXENT.
DUPIXENT MyWay offers resources like:
One-on-one supplemental injection support training with nurse educators in person, virtually, or by phone
Assistance in navigating your specialty pharmacy
Help in researching and explaining your insurance benefits
Alerts, reminders, and updates with the DUPIXENT MyWay mobile app
Copay assistance for eligible patients
Get a DUPIXENT MyWay Enrollment Form by selecting your condition below
Please have your doctor fill out and submit this form on your behalf in order to enroll.
HOW YOUR CASE MANAGER
CAN HELP
Your Case Manager is a useful resource for questions about DUPIXENT. While your insurance benefits are being confirmed, your Case Manager will contact you to explain available support, plus offer education and assistance to help you start and stay on track with your treatment. Your Case Manager can:
- Explain how to properly store DUPIXENT
- Find ways to help with the out-of-pocket costs
- Offer a needle disposing kit or sharps container
- Send you refill and injection reminders
- Connect you with a Nurse Educator to provide supplemental
injection training—in person, virtually, or over the phone
SMART TIP: Don't miss their call! Add DUPIXENT MyWay to your contact list. Text the keyword CONTACT to 69929.
THE DUPIXENT MyWay MOBILE APP
The DUPIXENT MyWay Patient App gives patients enrolled in DUPIXENT MyWay access to tools to help you start and stay on track with your treatment. In addition to the guidance your doctor provides, use the app to:
- Connect with your DUPIXENT MyWay Support Team
- Get alerts, updates, and reminders about:
- Your insurance coverage
- Your eligibility for financial and copay assistance
- When it's time to take your next dose or refill your DUPIXENT prescription
- When you can expect a DUPIXENT shipment
To download the app: Contact your DUPIXENT MyWay Support Team for an invitation with directions to get the app.
Call 1-844-DUPIXENT (1-844-387-4936), Option 1 Monday-Friday, 8 am-9 pm ET
Connect with Actual DUPIXENT Patients
and Caregivers
It's nice to have someone who's been in your shoes to talk to one-on-one. If you'd like to speak to one of our Patient Mentors, they can share insights about their personal journey with starting and continuing DUPIXENT. Our Mentors are trained to help answer questions about navigating treatment.
Remember, it's important to talk to your doctor first about any treatment questions.
Get in touch with a Mentor by calling 1‑844‑DUPIXENT (1-844-387-4936), Option 5
Talking with a Mentor was like talking to an old friend. She experienced many of the same things that I had in her journey with moderate-to-severe eczema and was very knowledgeable about DUPIXENT and the DUPIXENT MyWay program.”